
Frequently Asked Questions
How do pre-orders work?
Dolls are sold prior to production during a defined period, and put into production as soon as the end date is reached. After a processing and fabrication time at the casting company of 5 months to 6 months the order is shipped to me and i pack the dolls to be mailed to their new homes.
How much do the dolls cost?
Prices are listed on shop
Where do you ship from?
I ship from Canada.
Which EU Countries with Suspended Parcel Service
Canada post shipping is temporarily suspended for the following EU countries: Denmark, Finland, France, Germany, Luxembourg, Portugal, Austria, Belgium, Czech Republic
When will Canada post resume delivery to suspend EU countries
I am doing my best to stay up to date but as of now Canada Post has not announced a specific date to resume parcel deliveries to the suspended European Union destinations.
How to pay For my order?
Payment can be done exclusively by Paypal (with an account or directly via credit card).
Is there Layaway?
2 and 3 moth Layaway will be available.
How does the Layaway work?
Fist payment is due at time of purchase and is not refundable. i will invoice you for the second payment one month after your first payment. if 3 month layaway purchased i will send an invoice for the last payment 1 month after the 2ed payment. shipping will be calculated and invoiced when doll is ready to ship.
If for any reason you need a different date or split the next payment into smaller amounts add a note to seller in the shopping cart before clicking the Paypal button and we can work out a different date or payment plan for the second and third payment. you can also e-mail me any time between when purchase the 2 or 3 month between payments if you need to make changes.
pleas keep in mind when ordering Layaway the Fist payment is non-refundable.

